Satisfaction & Engagement

The Satisfaction and Engagement Council serves to mentor and empower autonomy in all aspects of nursing through engagement and implementation of nurse driven goals with the purpose to increase satisfaction of both patients and staff.

undefined

Goals:

  • Collaborate with other disciplines in efforts to enhance patient and staff experience.
  • To foster a patient centered family focused environment, while ensuring patient satisfaction and engagement throughout the hospital and post discharge.
  • To effectively identify and improve barriers to patient satisfaction and engagement.
  • Align with nursing leadership to increase staff satisfaction and assure needs are being met.

Patient Stories

  • “I can do everything I want to do—even on the dance floor, This hip surgery is the best thing that ever happened to me. I’d recommend Dr. Yoon to anyone.”

    Robert
    Read More
  • “Getting a transplant has changed my life completely. I am very grateful.”

    Marcela
    Read More
  • After open heart surgery, 7-year-old Lily's biggest concern was the availability of blue ice pops and the unpleasant taste of acetaminophen. “Considering that she had open heart surgery, I'll take those complaints any day!” said her mother, Denise.

    Lily
    Read More

Patient Stories

  • Watch Testimonial
  • Watch Testimonial
  • Watch Testimonial