Satisfaction & Engagement

The Satisfaction and Engagement Council serves to mentor and empower autonomy in all aspects of nursing through engagement and implementation of nurse driven goals with the purpose to increase satisfaction of both patients and staff.

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Goals:

  • Collaborate with other disciplines in efforts to enhance patient and staff experience.
  • To foster a patient centered family focused environment, while ensuring patient satisfaction and engagement throughout the hospital and post discharge.
  • To effectively identify and improve barriers to patient satisfaction and engagement.
  • Align with nursing leadership to increase staff satisfaction and assure needs are being met.

Patient Stories

  • “My care team was definitely a team of angels in disguise. They never gave up on me.”

    Isaac
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  • “You never want to put your child through surgery, but we realized this was the best time in the best place with the best surgeon. I wouldn’t change a thing.”

    Meredith
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  • “The treatment continues to go well, and I feel good. I love the fact that it’s a pill—no IV or needles. I’m back to work, traveling, going to church and doing all the things I enjoy.”

    Cynthia
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Patient Stories

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