Cancer Navigator Program

The Role of the Navigator

Our patient navigators have one thing in common. Their experience of a loved one faced with a cancer diagnosis inspired them to their chosen careers.

Through this experience, they understand first-hand how overwhelming a cancer diagnosis can be and the obstacles patients face. They are committed to navigating the health care process for patients and alleviating stress along the way.

The navigator can effectively help you to anticipate and avoid potential obstacles to care:

  • Health Care Barriers
  • Physical Barriers
  • Financial Barriers
  • Social Barriers

A patient navigator can help you and your families understand the many challenges you may face and address the many questions you may have related to your cancer diagnosis.

Your nurse navigator will:

  • Serve as the main point of contact for you and your family
  • Facilitate communication with your health care team
  • Facilitate access to timely scheduling of your health care appointments
  • Help you understand and answer questions about your cancer and what to expect during your appointments and treatment
  • Provide access to educational resources (i.e. websites, booklets) relevant to your cancer diagnosis
  • Provide assistance with financial concerns, travel and transportation or medication costs.
  • Connect you with other health care professionals who can also support you at any point in your care such as:
    • Social Worker
    • Financial Counselors
    • Dietitian
    • Spiritual Care/Chaplain

Theresa Hayden RN BSN OCN- CSW, Clinical Breast Navigator
To speak with Theresa Hayden RN BSN OCN- CSW, Clinical Breast Navigator, please call 732-557-2317

Jane Krong, BSN, RN, OCN, Clinical Lung Navigator
To speak with Jane Krong, Lung Clinical Navigator, please call 732-557-8295.

John Lagayada, BSN, RN, OCN, Oncology Nurse Navigator
To speak with John Lagayada, General Navigator, please call 732-818-3882

Patient Stories

  • “The good news is that everything worked out pretty much how I told them it would.”

    Erin
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  • “I pray for good outcomes and that everything will go well—and so far, it has.”

    Florence
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  • “For people who are going through what I’m going through, I want them to not be afraid, to feel empowered and to remain confident about the possibilities in life.”

    Ferlie
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Patient Stories

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