Robert Wood Johnson University Hospital Wins Human Experience NDNQI® Award for Outstanding Nursing Quality®
Cooperman Barnabas Medical Center NICU Honored with Human Experience Pinnacle of Excellence Award®
West Orange, NJ, January 8, 2025 –RWJBarnabas Health, the largest, most comprehensive academic health system in New Jersey, was awarded with two Human Experience (HX) Awards from Press Ganey, the global leader in healthcare experience solutions and services.
Robert Wood Johnson University Hospital (RWJUH) was honored by Press Ganey as the top academic nursing program in the nation for outstanding nursing quality and fostering a culture rooted in improving patient safety and care.
As a winner of the Press Ganey HX National Database of Nursing Quality Indicators (NDNQI®) Award for Outstanding Nursing Quality® in the Academic Medical Center category, “RWJUH is setting the standard for innovation in nursing care,” said Nancy Holecek, Executive Vice President, Chief Nursing Officer of RWJBarnabas Health. “We are honored to receive this award that recognizes our exemplary nursing workforce and the culture of quality that we’ve created.”
As a winner of the Press Ganey HX Pinnacle of Excellence Award®, the Shyan Sun, M.D. Neonatal Intensive Care Unit (NICU) at Cooperman Barnabas Medical Center (CMBC) has ranked in the top 5% of healthcare providers in delivering exceptional patient experience.
“We are honored Press Ganey has recognized the NICU at CBMC for their ongoing commitment to improved patient experience and engagement,” said Dwight McBee, Chief Patient Experience Officer, RWJBarnabas Health. “Providing our communities with exceptional, compassionate care is at the core of everything we do, and this award reflects the team’s dedication to that mission.”
These awards are part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience. Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
About RWJBarnabas Health
RWJBarnabas Health is New Jersey’s largest and most comprehensive academic health system, caring for more than five million people annually. Nationally renowned for quality and safety, the system includes 14 hospitals and 9,000 affiliated physicians integrated to provide care at more than 700 patient care locations.
RWJBarnabas Health partners with its diverse communities to build and sustain a healthier New Jersey. It provides patient-centered care in a compassionate and equitable manner and is the state’s largest safety-net provider and leader in addressing the social determinants of health. RWJBarnabas Health provides food to the hungry, housing for the homeless and economic opportunities to those most vulnerable.
RWJBarnabas Health’s commitment to enhancing access to care includes a transformative partnership with Rutgers University, including the Rutgers Cancer Institute — the state's only NCI-designated Comprehensive Cancer Center, and Rutgers Robert Wood Johnson Medical School.
RWJBarnabas Health is among New Jersey’s largest private employers, with more than 43,000 employees, contributing more than $5.5 billion to the state economy every year. For more information, visit www.RWJBH.org.
Contact: Carrie Cristello
Carrie.Cristello@rwjbh.org