New Role Reflects Dedication to Clinical Excellence for Patients, Families and Caregivers
New Brunswick, NJ, September 16, 2024 — RWJBarnabas Health, the largest, most comprehensive academic health care system in New Jersey has appointed Dwight McBee, MBA, BSN, RN, CPXP as Chief Patient Experience Officer. In this new role, Mr. McBee will be responsible for the advancement and integration of patient experience strategies and priorities to align them with RWJBarnabas Health’s mission, values and business goals and work collaboratively with facility and system leadership teams to develop and execute strategic planning of patient experience and patient engagement initiatives. Mr. McBee will hold a dual role, also serving as the Chief Patient Experience Officer for the system’s flagship academic facility, Robert Wood Johnson University Hospital in New Brunswick, New Jersey.
“At RWJBarnabas Health, our commitment to providing our communities with exceptional, compassionate care is at the core of everything we do,” said Andy Anderson, MD Chief Medical and Quality Officer at RWJBarnabas Health. “Dwight’s leadership, extensive experience and vision will help us continue to build trust with our patients and families and ensure that their experiences consistently reflect our high standards of care.”
A seasoned healthcare executive, Mr. McBee has a proven track record of success, most recently serving as Executive Vice President, Clinical Health Equity and Chief Experience Officer at Jefferson Health. Prior to his role at Jefferson Health, Mr. McBee served as Vice President and Chief Experience Officer for Temple University Health System. Previously, Mr. McBee held the position of Corporate Director of Customer Experience at AtlantiCare Health System.
Mr. McBee graduated from Thomas Jefferson University with a Bachelor of Science degree in Nursing and received his MBA from Stockton University. He is a Certified Patient Experience Professional (CPXP), Patient Experience Institute and a Society for Human Resource Management member.
About RWJBarnabas Health
RWJBarnabas Health is the largest, most comprehensive academic health care system in New Jersey, with a service area covering eight counties with five million people. The system includes twelve acute care hospitals – Clara Maass Medical Center in Belleville, Community Medical Center in Toms River, Cooperman Barnabas Medical Center in Livingston, Jersey City Medical Center in Jersey City, Monmouth Medical Center in Long Branch, Monmouth Medical Center Southern Campus in Lakewood, Newark Beth Israel Medical Center in Newark, Robert Wood Johnson University Hospital in New Brunswick, Robert Wood Johnson University Hospital Somerset in Somerville, Robert Wood Johnson University Hospital Hamilton in Hamilton, Robert Wood Johnson University Hospital Rahway in Rahway and Trinitas Regional Medical Center in Elizabeth, three acute care children’s hospitals, Children’s Specialized Hospital with a network of outpatient pediatric rehabilitation centers, a freestanding 100-bed behavioral health center, two trauma centers, a satellite emergency department, ambulatory care centers, geriatric centers, the state’s largest behavioral health network, comprehensive home care and hospice programs, fitness and wellness centers, retail pharmacy services, affiliated medical groups, multi-site imaging centers and two accountable care organizations.
RWJBarnabas Health is among New Jersey’s largest private employers – with more than 41,000 employees and 9,000 physicians– and routinely captures national awards for outstanding quality and safety. RWJBarnabas Health launched an affiliation with Rutgers University to create New Jersey’s largest academic health care system. The collaboration aligns RWJBarnabas Health with Rutgers' education, research and clinical activities, including those at the Rutgers Cancer Institute of New Jersey - the state's only NCI-designated Comprehensive Cancer Center - and Rutgers University Behavioral Health Care.
RWJ University Hospital New Brunswick
Robert Wood Johnson University Hospital (RWJUH) New Brunswick, an RWJBarnabas Health Facility, is a 600-bed academic medical center that serves as the principal teaching hospital of Rutgers Robert Wood Johnson Medical School and the flagship Cancer Hospital of Rutgers Cancer Institute of New Jersey. Its Centers of Excellence include cardiovascular care from minimally invasive heart surgery to transplantation, cancer care, stroke care, neuroscience, orthopedics, bariatric surgery and women’s and children’s care including The Bristol-Myers Squibb Children’s Hospital at Robert Wood Johnson University Hospital. A Level 1 Trauma Center and the first designated Pediatric Trauma Center in the state, RWJUH’s New Brunswick campus serves as a national resource in its ground-breaking approaches to emergency preparedness.
RWJUH has been ranked among the best hospitals in America by U.S. News & World Report seven times and has been selected by the publication as a high performing hospital in numerous specialties. The Bristol-Myers Squibb Children’s Hospital has been ranked among the best hospitals in America by U.S. News & World Report five times. In addition, RWJUH was named among the best places to work in health care by Modern Healthcare magazine and received the Equity Care of Award as Top Hospital for Healthcare Diversity and Inclusion from the American Hospital Association. RWJUH Brunswick has earned significant national recognition for clinical quality and patient safety, including the prestigious Magnet® Award for Nursing Excellence and “Most Wired” designation by Hospitals and Health Networks Magazine. The American College of Surgeons’ Commission on Cancer has rated RWJUH New Brunswick among the nation’s best comprehensive cancer centers.
Contact: Carrie Cristello
Carrie.Cristello@rwjbh.org